Fast, Friendly Service in Toronto
Our Toronto office is minutes from Riverdale, Leslieville, the Danforth, Leaside and the Beaches, and our Toronto team has been in the city’s basements for over forty years, first as Hoerner Heating & Plumbing and since 2024 as part of Dr HVAC. Most calls get a licensed technician to your door in four hours or less.
Toronto plumbing is old-house plumbing. Clay drains, cast iron stacks, galvanized supply lines and basement bathrooms that flush uphill through an ejector pump. The Hoerner Heating & Plumbing team that built Toronto’s reputation for that work is now part of Dr HVAC.
Best of all, we provide a 100% satisfaction guarantee on our work. We promise the work will be done correctly, or we will fix it for free.
Dorian was just great. He did a very neat job installing new shut off valves for us in a very tight spot. He also installed new faucets and drains as well. They look really good. It was a pleasure to have someone so polite and willing to explain how he was going to do all the different procedures.
Jo Meehan
Our Plumbing Services
Slow drains, backups and smells. Snaking, hydro-jetting and camera inspection, with the footage explained to you in plain language.
Learn About Drain CleaningBasement flood protection, and the City of Toronto subsidy that pays for a large part of it. We hold the City licence the program requires.
Learn About Sump Pumps
Tank or tankless, repair or replacement. If you are on a rental, we can help you own instead.
Learn About Water HeatersBrowse our Toronto Plumbing Services
What Our Customers Are Saying2,500+ Five Star Google Reviews
UPDATE – as always, Dr. HVAC is my go to. Ty was polite, professional and thorough!
A pleasure having someone like this enter my home to take care of maintenance, thanks Kurtis🙏🏻
Ivana J.
After the installation, he carefully checked the radiators throughout the house to ensure each one was working as expected. This process led to a few adjustments in the boiler room, but he handled everything like the seasoned professional he is.
Sherman provided white glove service and I would definitely give him a five star rating! I would be very happy to work with Sherman again!
Gary, Chris, and Binny were thorough and professional. Adam explained everything clearly and kindly. Marcus went above and beyond – his skill and perseverance solved our pipe issues, and his kindness truly stood out.
This is a wonderful company with a team that truly cares. Highly recommend.
It has been 4 months since our AC broke – not that we need it now given its mid-December. However, two repair technicians arrived today, pulled more parts off of our AC, left them on the floor, left other parts in stair wells and then left without a word to anyone! The also left the AC completely uncovered with wires sticking out everywhere. (See Photos)
This is completely unprofessional and disrespectful. Our “brand new” AC has now been broken for 4 months! We are also mind blown that they would not only leave the house and stop working without letting any of us know, but to also leave parts all over the place. We called them and their admin has no idea what is going on.
Highly recommend buying your AC from anywhere else. Worst experience we have ever had! They have continuously not respected my elderly father.
Update: Two weeks later we have still not received a call back from a manager and our AC is currently in this state, unusable (see photo).
——
Original Review
Our brand new $9000 air conditioner which was installed less than six months ago started pouring water through the air vents of the unit (inside our house) last week. We had a technician come in who told us multiple parts of the unit where completely burnt out.
Dr. HVAC does not want to simply replace the entire unit but rather is insisting on ordering replacement parts -a fix we understood would occur in a timely manner. One week later we still do not have a working AC; parts of our house are sweltering, and every time we call in we are told a manager will call us back yet we never receive a call back.
Currently our AC is in pieces, some of which are still sitting in our stairwell.
We also explained to them that two of the residents who live here are elderly and we need the AC fixed ASAP.
Not sure if the company is under new management but this experience has been greatly disappointing and frustrating.
Plumbing in Toronto’s Older Homes
The houses east of Yonge were built before storm sewers, before PVC and before anyone imagined a basement bathroom. That shows up in the calls we get: clay drains that tree roots have found, cast iron stacks that have rusted through at the bottom, and ejector pits that have been quietly doing their job for thirty years until the night they stop.
We are in those basements every day. The Hoerner Heating & Plumbing team that made sewage ejector pumps and radiators a Toronto specialty is now part of Dr HVAC, and that experience is on our trucks.
Small jobs are welcome. Shut-off valves, fill valves and flappers are the most common lines on our plumbing invoices, and we will install a fixture you bought yourself. If you already have the faucet in a box, just tell us when you book.
Worth knowing before you call:
Plumber is a compulsory trade in Ontario. The 306A licence takes about five years and 9,000 hours to earn, and the trade is part of the Red Seal program. A handyman cannot legally do your plumbing, so ask to see the licence. Every plumbing job we do is done by or under a licensed 306A plumber. Source: Skilled Trades Ontario.
Toronto homes built before the mid-1950s may still have a lead water service pipe, and the City estimates just under 16,000 City-owned lead pipes are still in the ground. If you replace your side, the City’s Priority program replaces its side within a target of 12 weeks. Ask us to check the pipe while we are there. Source: City of Toronto.
What the diagnostic visit covers:
- Shut-off valves and the main
- Supply pressure and pipe material
- Fixtures, traps and drains at the problem
- Water heater basics while we are there
- Gas piping if it is on the call
- A written price before any work starts
We service every make of fixture and fitting.
Fixtures we install. Moen and Delta faucets, Toto and American Standard toilets, Liberty sump and ejector pumps, and any fixture you supply yourself.
Licensed for gas. Our technicians are TSSA registered, so a failed Enbridge pressure test or a new BBQ line is the same phone call as a leaking faucet.
Common Plumbing Problems
Likely cause: Fill valve or flapper; a 1990s low-flow that never worked
How fast to act: Book soon
Likely cause: Cartridge, seal or a corroded body
How fast to act: This week
Likely cause: A valve at end of life
How fast to act: This week, before you need it in a hurry
Likely cause: Water heater fault; see the water heater page
How fast to act: Today
Likely cause: Galvanized supply narrowed by scale, or a pressure reducing valve
How fast to act: Book soon
Likely cause: Dry trap, ejector pit seal or a cracked vent
How fast to act: This week
Likely cause: Cold wall or crawlspace with no insulation
How fast to act: Today: shut the main and call
Likely cause: A leak somewhere on the house piping
How fast to act: Today
Likely cause: Tell us the make when you book
How fast to act: Book when it suits you
Repair or ReplaceFix the fixture or replace it?
A running toilet is usually a fill valve or a flapper, a twenty-minute repair. A toilet that keeps clogging no matter what is often a low-flow model from the 1990s that never worked well, and a new one is the honest answer.
We tell you which one you have, with the price of both options, before we start.
Fill valves and flappers are repairs. Cracked tanks, wobbling bases and chronic cloggers are replacements.
Cartridges and aerators are repairs. Corroded bodies and discontinued parts mean a new faucet, and we will install one you bought.
A seized main shut-off is not a repair. It gets replaced before the day you need it in a hurry.
A pinhole in copper is a repair. Galvanized supply lines that have narrowed to a trickle are a replacement, one section at a time if you prefer.
How it WorksBook in minutes
Book on your own terms. Call our office or book online. No surprise invoice at the end.
Online or by phone, whichever you prefer.
You get a notification when your technician is on the way.
Name and photo before they knock, so you know who is coming into your home.
You approve the cost before anyone picks up a tool.
Past Plumbing Work
Here are some recent plumbing jobs by our expert team at Dr HVAC & Plumbing in Toronto.
Frequently Asked Questions
Small jobs are most of what we do. Shut-off valves, fill valves, flappers and single faucets are the most common lines on our plumbing invoices. One faucet for a senior parent is a perfectly good reason to call.
Yes. If you already bought the faucet or toilet, tell us the make when you book so the technician arrives with the right fittings. We warranty our installation work either way.
Usually. A running toilet is almost always a fill valve or a flapper, and both are single-visit repairs with parts on the truck. If the toilet is also a chronic clogger, we will tell you when replacement is the better answer.
Yes. Our technicians are TSSA registered. If Enbridge shut off your gas after a failed pressure test, we find the leak, fix it and handle the paperwork to get your supply restored. New lines for ranges, dryers and BBQs are the same call.
We quote the visit fee when you book and credit it toward the repair when you go ahead with us. You will know the repair price before any work starts.
Yes. Our plumbers are fully licensed and insured. When a job needs a Toronto building permit, such as new or modified plumbing or a backwater valve, we pull it. Repairing or replacing a fixture does not need one. Source: City of Toronto.
Reviewed by an authorized Dr HVAC technician against real plumbing repairs we completed across Toronto in 2026.
Plumbing Guides
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Communities We Serve
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(905) 457-4425